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All PurposeBank and VisionBank locations will be closed on Thursday November 24th in observance of Thanksgiving. You can still take care of your banking needs through PurposeBank online, your mobile app or by stopping by any of our conveniently located ATMs.

Lost Your Card?

Please let us know! Please report lost or stolen cards to us immediately. We are here for you 24 hours-a-day, 7 days-a-week to make sure your account is protected if your card is lost or stolen. You can also order a replacement card when you call.

To report a lost or stolen ATM or Debit Card, please visit one of our PurposeBank or VisionBank offices, or call us using the following toll-free numbers:

PurposeBank: 888-393-0341

VisionBank: 800-574-8123

To report a card lost/stolen or to place a travel alert after business hours: 833-221-8760
To initiate a dispute for fraud or non- fraud transactions: 833-221-8761

Did you know?

Did you know you can immediately disable your lost or stolen debit card using the PurposeBank Bank Mobile App? Learn More

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